Online BBA
Bachelor of Business Administration

An organization's culture is often defined as "the way we do things in our organization". Culture derives from the background of the business, its customers, the market it is in but most of all from the people in the organization. Management style and how people respond to that management style helps shape culture and this module explores these areas. By the end of the modules students will understand how culture is formed and the impact it can have on an organization.

Customers are the lifeblood of a business. They can be external customers who purchase products or services from the company, and they can be external customers who trade services with each other within an organization. Either way customers must be serviced and supported in the best way possible to ensure that they have their needs fulfilled in the most effective and efficient way possible. This module examines these areas and by the end of the module student will fully understand the importance of this aspect of a business.

In business and management that are many skills to be learnt. They are not only knowledge and understanding of business but also knowledge and understanding of the people you are with. This module looks at some of these skills such as communication, influencing, listening. By the end of the module students will recognize the need to develop these skills and will be aware of the various techniques available to improve them.

Communication is an important human interaction. It can take place in many ways both verbal and non-verbal, but it needs to be understood, clear and effective. This module looks at different methods of communication and the context in which they may be used and by the end of the module student will have learned how to improve their own communication techniques.

A useful way to learn is to review case studies around the issue at hand. There are many case studies available in finance that record what has happened and how different organizations have responded to various issues of cash flow, liquidity, and balance sheet debt. This module examines some of these cases and illustrates best practice in addressing financial issues. By the end of the module students will understand some of the fundamental approaches to financial problems.

Keeping accurate and up to date financial records is an absolute essential for a business. It is not only a legal requirement, but it is information that a manager cannot do without in planning and making decisions. This module identifies the main areas that a manger needs to be aware of and understand and by the end of the module students will be able to take new financial skills into the workplace.

Exactly what are business ethics and why are they important? It is possible to be unethical and successful or is it possible to be successful and ethical. This module explores these areas and looks at how a company can balance its culture and develop operations and systems that do not disadvantage anyone. By the end of the module students will have been exposed to various models for evaluation.

Human resource management is about people. How you select them, how you develop them, how you reward them and how you retain them. This module explores both the legal aspects of employing people but also the interpersonal aspect of ensuring the organization uses them to the best of their ability.

A business does not operate in isolation. These are pressures acting on it from all sides in many ways and both internally and externally. This module explores some of these areas and looks at things such as political pressure, consumer pressure and the pressures of change. By the end of the module students will understand the impact of these things on a business and be aware for the need to plan around them.

The classic definition of the marketing mix is "The 4 P's". Product, price, place, promotion. These are various derivative models arising from this classic definition and this module will examine the areas of marketing that comprise of "the mix". This allows planning around an organization marketing strategy and by the end of the module students will understand the elements of the product, service and operations that need to be factored into the marketing plan.

Information is the most valuable asset in the contemporary organization, and communication is the method by which information is shared. It is based on the information that business decisions are made. So, without effective communications, an organization simply cannot perform optimally. This module is designed for both new and experienced managers. Using a mix of information, personal and team activities, it aims to help you either develop new communication skills or refine and expand the communication skills you already possess.

This module is designed for both new and experienced managers. Using a mix of information, personal and team activities, it aims to help you develop new team building skills or refine and expand the team building skills you already possess. In a world of change, uncertainty and complexity, high performance in an organization requires a blend of diverse skills and experiences. Organizations recognize that this blend is best achieved through team working.

This module is designed for managers whether experienced or new to the role. Using a mix of information, activities and examples, the workbook will hep you understand the nature of information technology, assess its contribution to your organization and understand how to exploit information technology to create sustainable, competitive advantage.

This module is designed for both new and experienced managers. Using a mix of information, personal and team activities, it aims to help you develop new leadership skills and refine and expand the leadership skills you already possess. Good leadership is essential for success in any organization, whether private or public sector. Today, rapid change in the form of a constantly changing competitive environment, innovations in technology and changing economic conditions, have led to the realization that leadership is a skill to be developed.

This module makes a biased selection of the most useful tools; it does not pretend to cover them all and it does not necessarily explore all the potential uses of each. The aim is to provide you with enough information to understand the tool and have enough confidence to use it. The book is designed to help you analyze situations within the organization, whether structural, system or process based, develop solutions to organizational problems, evaluate your organization's position in its operating and competitive environment, develop elements of an effective organizational strategy and plan, implement and monitor changes.

Law consists of several areas that can impact on business such as consumer legislation and employment law. But businesses are also exposed to areas such as contract law and external relationship with suppliers that have legal implication. This module examines these areas and their impact and by the end of the module students will understand the areas that need to be monitored and managed.

Every business needs a plan. Every business needs goals. A business needs to be clear where it wants to go, what its objectives are and how it is going to get there. This module will take students through the planning process. When, how and why. By the end of the module students will understand goal setting and be able to set their own goals and know how to weave them into a business plan.

Managers today must manage in a state of constant flux and change, and it is important to understand the underpinning fundamentals and how this constant change can and needs to be managed. The module explores the constants as well as the variables and by the end of the module students will have a refined set of skills that can assist in the understanding of the management process.

Selling the end product is what business is finally judged on and in this era of new marketing and selling pathways it is vital that students understand the importance of the marketing plan and the vital sales skills that need to run alongside. By the end of the module students will understand the importance of marketing and have learned techniques to improve both their marketing skills and selling skills.

Different organizations need to structure themselves in different ways for different reasons. It may depend on their product or their market or even the culture that they wish to develop. This module examines and analyses different organization structures and their different contexts. By the end of the module students will understand why organizations need to be structured in specific ways.

Performance Management is concerned with the management of staff. How they do their jobs. Their efficiency and their effectiveness. This module looks at the ways measuring and improving performance and how a manager can oversee the processes and structures that need to be in place. By the end of the module students will understand the need for and use of the techniques to help improve performance.

One of the great external influences on business is politics. It imposes itself in many ways via legislation, consumer protection, taxation policies and many other more local policies such as travel and planning regulation. This module examines the various areas that need to be understood by a business to allow it to plan its operations around regulation and controls that exist. By the end of the module students will understand the impact of politics on business and be able to factor in influences into the business plan.

The accounts of a business can tell you so much about the health of that business, how profitable they are, how effectively they are using their financial resources and how strong they are financially. This module will introduce students to a range of analytical techniques and calculations that can be undertaken to assess the financial strength of a business and by the end of the module students will be able to use these techniques.

Managers often must undertake basic calculations and math concerned with areas such as sales levels, statistical facts, or comparative studies. These skills are often overlooked within the managers toolkit, but they are nevertheless requisite skills. This module covers some basic quantitative techniques and by the end of the module students will understand the need for and know how to use such skills.

What is an Entrepreneur, and can you develop the skills? There are many definitions and many views about the identifiable skills inherent in an entrepreneur. This module explores some of the opinions and ideas surrounding entrepreneurship and by the end of the module students will have a broad understanding of the profile.

This module covers key areas of accounting, as seen from a business perspective. It explains how accountancy can inform and guide management decisions. The information that you gain will enable you to make better use of the accountants in your organization, because you will have broken down some of the barriers relating to the specialist vocabulary that accountants use. This enhances communication within the organization. Not only will you understand the accounts that accountants produce, but you will also be in a better position to pose questions to accountants and request information from them that will make you a better manager.

This module will provide you with a comprehensive understanding of marketing. It is intended to be relevant to the management and operation of organizations in many different areas of the economy, including those which do not operate for profit. Finally, you may need to deal with the marketing specialists in your organization. This workbook will help you become better able to work with them, to help them develop marketing strategies, and to assist with the effective implementation of such strategies.

This module is designed for managers, whether experienced or new. It provides information, activities, and things to think about and applications to try out in your workplace to understand the management of organizations. In this module we will help you understand the nature of organizations in general and you own organization in depth, understand the competitive and social influences affecting organizations and evaluate your own organizations performance and gather idea to improve it.

This module is designed to develop new and experienced leaders. It focuses on the key elements of personal effectiveness which are self-awareness, goal setting, decision making, creative problem solving and stress management.

In this module we shall examine how the concept of quality has developed over the years and what it means today. We shall examine how quality gives organizations a competitive edge. Today, quality is not an optional activity – it is at the heart of business performance because it is linked with customer satisfaction. Management with foresight know that quality impacts the bottom line.