Meet Mr. Jason Snaggs, who graduated with an MBA in 1997 from AUS (then the American Graduate School of Business). Today, he leads supply chain operations at De Beers Canada, leveraging over 25 years of global leadership experience spanning technology, mining, energy, supply chain, and government. In this interview, Jason reflects on how AUS shaped his adaptability, strategic mindset, and approach to innovation—essential qualities for future leaders navigating an ever-evolving business landscape.
1. Can you briefly share your current role and give us an overview of your extensive career journey across different companies?
I currently serve as Superintendent, Supply Chain at De Beers Canada, where I lead logistics, warehousing, and distribution for one of the world’s most remote diamond mining operations. My role involves optimizing supply chain operations, managing a $20M+ Winter Road freight lift, and ensuring cost efficiency, safety, and compliance.
Over the past 25+ years, I have held executive leadership roles across technology, mining, energy, supply chain, and government sectors. My career has taken me across North America, Europe, and the Caribbean, leading major strategic transformations, operational improvements, and large-scale distribution networks. I’ve worked with Meta (formerly Facebook), De Beers, Hydro One, Celestica, Ontario Lottery & Gaming Corporation (OLG), and Yellowknives Dene First Nation in executive capacities, navigating complex industries and driving innovation.
Each role has challenged me to adapt, strategize, and optimize operations, whether it’s scaling global product distribution at Meta, leading infrastructure projects at Hydro One, or managing supply chain logistics in extreme Arctic conditions at De Beers.
2. How did your experience at AUS (AGSB) influence or shape your professional trajectory?
My time at AUS (AGSB) in Switzerland provided me with a global business perspective, which has been invaluable in my career. The program emphasized international business, strategic management, and cross-cultural leadership, which helped me transition across industries and continents seamlessly.
Studying alongside professionals from different countries broadened my understanding of global market dynamics, negotiations, and financial strategies, all of which have been critical in my executive roles. My MBA in International Business Management provided the foundation for managing large-scale projects, multi-national teams, and complex supply chain operations.
Most importantly, AUS instilled in me the importance of adaptability and strategic thinking, which have been key to my success in diverse industries.
3. Can you share a memorable experience or lesson from your time studying in Switzerland?
One of the most impactful experiences was working on real-world case studies with peers from different backgrounds. We often analyzed global market challenges, supply chain disruptions, and financial crises, which forced me to think beyond regional perspectives.
Living and studying in Switzerland also exposed me to high standards of precision, efficiency, and innovation—traits that I have carried into my leadership roles. The Swiss business culture, known for its meticulous planning and quality-driven approach, greatly influenced my operational and strategic mindset.
A key lesson I took away was the importance of resilience and continuous learning—adapting to change is essential, especially when leading organizations in rapidly evolving industries.
4. What advice would you give to students who aspire to become future leaders?
· Embrace Adaptability: The business world is constantly changing, and the ability to pivot and lead through uncertainty is crucial. · Develop a Strategic Mindset: Leadership isn’t just about managing people—it’s about aligning vision, execution, and results. · Build Strong Relationships: Leadership is about collaboration. Your ability to work with diverse teams, stakeholders, and cultures will determine your success. · Never Stop Learning: Whether it’s new technology, business models, or leadership styles, continuous growth is key to long-term success. · Lead with Integrity: The best leaders inspire trust and set ethical standards for their teams.
5. As a leader in global companies like De Beers, Meta, and Hydro One, what challenges have you faced, and how did AUS help you prepare for these?
Each company presented unique challenges—from managing large-scale supply chains in harsh Arctic environments at De Beers, to driving technology-driven operational improvements at Meta, and leading multi-billion-dollar infrastructure projects at Hydro One.
Key challenges I’ve faced include: · Navigating regulatory complexities in government and corporate environments. · Managing large teams across multiple time zones and cultures. · Driving operational efficiencies while balancing cost and quality. · Leading high-stakes negotiations with government agencies and business partners.
AUS helped me develop strategic problem-solving, leadership resilience, and a global mindset—all of which have been crucial in handling these challenges.
6. Throughout your career, from tech giants like Meta to government roles and logistics at De Beers, how have you successfully adapted to such diverse industries?
The key to transitioning between industries is to focus on transferable skills rather than industry-specific knowledge. My expertise in strategic leadership, supply chain optimization, and operational efficiency applies across multiple sectors. · Understanding Core Business Drivers: Every industry has its unique challenges, but the fundamentals—efficiency, financial performance, and stakeholder engagement—remain the same. · Leveraging Data & Process Optimization: Whether in technology, mining, or government, I’ve always used data-driven decision-making and Lean Six Sigma methodologies to optimize operations. · Leading Through Change: The ability to drive transformation and align teams to a common vision has been my greatest asset when switching industries.
7. What’s a common misconception about leadership roles in large global companies?
One common misconception is that leaders have all the answers. In reality, great leaders ask the right questions, empower teams, and foster innovation rather than dictating solutions.
Another misconception is that leadership is about authority—in truth, it’s about influence, trust, and strategic decision-making. The most effective leaders are adaptable, collaborative, and focused on long-term success rather than short-term gains.
8. You’ve led major transformational projects across various organizations—what has been your biggest challenge, and how did you overcome it?
One of my biggest challenges was leading a multi-million-dollar logistics and supply chain transformation at De Beers. The project involved: · Reengineering supply chain processes to improve efficiency. · Managing a high-risk, remote distribution network under extreme weather conditions. · Ensuring compliance with environmental and regulatory standards.
The solution was strategic collaboration—bringing together cross-functional teams, technology, and data analytics to drive performance improvements. By implementing Lean methodologies and optimizing procurement processes, we reduced costs while improving service delivery.
9. What inspired you to continuously pursue new challenges and move across different sectors and countries?
I have always been driven by problem-solving, innovation, and impact. I thrive in environments where I can build, transform, and optimize operations, whether it’s a global tech company, a government initiative, or a mining logistics network.
Three key motivations drive me: · Intellectual Curiosity – I enjoy tackling complex business challenges in new industries. · Global Perspective – Working across different countries has given me a unique outlook on business and leadership. · The Desire to Create Value – I take pride in developing strategies that improve efficiency, reduce costs, and drive long-term success.
Ultimately, growth happens outside of comfort zones—taking on new challenges across industries has been the best way to expand my leadership expertise.
Closing Thoughts
I am grateful for the foundational business education and leadership insights I gained at AUS. My career journey—from technology and government to mining and logistics—has been shaped by the ability to strategically adapt, lead transformation, and build high-performing teams.
For students and future leaders, my advice is simple: stay adaptable, think globally, and lead with purpose